When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card numbers, debit card numbers, email address, and phone number). We refer to this information as “Order Information.”
When you make a purchase in the store, we collect certain information from you, including your name, payment information (including credit card numbers, debit card numbers, email address, and phone number) – this is also “Order Information.”
Order Information and Device Information are collectively referred to as “Personal Information.”
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We do not sell your Personal Information.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We use WooCommerce as a third-party sales agent to power our online store. We do not sell your Personal Information to WooCommerce. WooCommerce may collect or request Personal Information from you to provide necessary services – you can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising at any of the links below:
Lastly, you can opt out of direct mail services by visiting the Direct Marketing Association at: https://dmachoice.thedma.org/.
If you are a California resident you have the right to request all Personal Information we have collected from you (free of charge), and/or for us to delete such information. You may also ask us to refrain from sharing your Personal Information with third parties, including our affiliates if they are separate legal entities, for direct marketing purposes by following this link: “Do Not Sell My Information”.
You may tell us your preference by contacting us via email at PFMReception@fsco.com, the contact information in the “Contact Us” section of this Privacy Policy, or by calling us at +1 877 358 0043.
To best protect your privacy, we may be required to verify your identity for any above request. If so, we may ask for a limited amount of identifying information, including, for example, your name, telephone number, e-mail address, mailing address, and last transaction amount. We will match this information to the information on our systems. For an online request to delete, we will also send you a second verification to confirm that you want your information to be deleted. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we may not be able to fulfill your other requests once we have deleted your information. We will maintain a record of your request to know or request to delete.
Please note that if we delete your personal information, some of our services may not work the same. These are unintended and unavoidable results of deleting your Personal Information. However, in no way will you face any discrimination or intentional consequences if you elect to exercise any of your rights listed herein – you will still be permitted to make a purchase, start an account, or otherwise engage with and utilize our services.
Our services are generally not directed to children under 16. We do not knowingly collect Personal Information from anyone under 16 without parental consent. If you become aware that we have collected Personal Information from a child under the age of 16 without parental consent, please let us know so we can take appropriate action.
In proportion to the sensitivity of the information, we maintain reasonable administrative, technical, and/or physical safeguards and appropriate security measures to protect Personal Information from loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide. However, we cannot guarantee the security of your Personal Information, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate and comply with all required reporting obligations.
We may not delete all of your personal information if one of the following exceptions applies:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
As the specialists in custom rugs, we create beautiful things for those as obssessed with quality and design as we are.
For news & inspiration, sign up today!
As the specialists in custom rugs, we create beautiful things for those as obssessed with quality and design as we are.
For news & inspiration, sign up today!
